Phone Banking Officer

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IndusInd Bank
  • Post Date: May 10, 2020
  • Applications 0
  • Views 73
Job Overview

Job Description:

Must be excellent communication skills Verbal & Written.

Good listening skills and strong communication abilities.

Answer inbound call sand assist customers with their Queries/Request/Complains.

Able to attend the inbound calls of customers in Retail Liabilities and process the queries &requests to customer’s satisfaction.

Ensure to identify and convert the opportunities for cross selling (banking product) on customer’s call.

Ensure customer pleasure and consistent service experience, including timely resolution of customer queries/issues.

To be aware of and comply with any updates about the process.

Candidate Profile:

Must have excellent communication skills.

Must be Good listening skills and strong communication abilities.

Should be able to establish rapport quickly with peers, managers & customers.

Team player Candidate must be able to work effectively with all levels of the organization.

Job Detail
  • Offerd SalaryNot Disclosed
  • Career LevelOfficer
  • Experience2 Years
  • GenderBoth
  • INDUSTRYBanking
  • QualificationBachelor Degree
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