Customer Care Executive-Bank

Job Overview

• Candidates have ability to solve query instantly.
• Candidates must have good communications skills.
• The candidate should have good listening skills.
• Able to Provide information of banking product and service.
• A clear and pleasant speaking voice and can speak fluent in English.
• Candidate has the ability to make a recommendation or solution to the customer’s problem.
• Candidate is responsible for Answer calls professionally to solve the queries and the complaints of the Customers.
• Candidate is accountable for Follow up to ensure that appropriate actions were taken on customer’s requests.